Digital services in the commercial vehicle industry 2027
Digital services are changing how commercial vehicles are evaluated, purchased, and operated across fleets. At the same time, the range of available services is expanding faster than many product and portfolio structures can keep up with.
The webinar is based on the latest findings from our ongoing DicoDecode+ 2027 study, covering more than 900 digital services from 140 providers, combined with insights from surveys of 900 industry experts across five countries.
This webinar is for you if you
- are responsible for the strategy or portfolio of digital services at a commercial vehicle OEM or supplier,
- want to benchmark your digital offerings against market requirements and competitors,
- need to understand which services are genuinely relevant for fleet operators,
- make decisions on in-house development, partnerships, and investment priorities,
- develop digital services for mixed fleets, connected vehicles, or operational processes,
- work in strategy, product, digital, connected vehicle, aftersales, or business development.
What you'll take away
01
Spot market shifts earlier
Understand how the digital services market for commercial vehicles is evolving and which new players are shaping the competitive environment.
02
Assess differentiation realistically
See which digital services still create competitive advantage and which capabilities are becoming standard expectations.
03
Better understand customer relevance
Gain insight into the services that support fleet operators, drivers, and other user groups in their day-to-day work, and influence purchasing decisions.
04
Set strategic priorities with confidence
Build a stronger foundation for deciding which capabilities to develop in-house, which to deliver through partnerships, and which to deprioritize.
05
Put AI into practice
See how Vibe Coding can be used to build initial prototypes and digital service concepts in a matter of hours.
Meet our experts
Helmut Stadler
partner / industry lead commercial vehicles
Anna Würthner
senior strategy consultant
Annemarieke Kostense
senior manager