Empower Your Business in 2025

AGENTFORCE

• Language: English
• Date: 29.01.2025
• Time: 15:00-16:00

Salesforce AI: Implementation strategies for core clouds, Data Cloud,  and Agentforce

Salesforce AI integrates across core clouds and the Data Cloud to enable data-driven operations, personalized customer interactions, and accurate forecasting at scale. 

Join our technical webinar featuring our expert Abhijeet Sanchawat, where we will explore structured methodologies for implementing process automation and data unification with Salesforce AI. This session will include a live demonstration of Agentforce applications, showcasing enterprise-scale automation in action.

Gen AI

• Language: English
• Date: 06.02.2025
• Time: 16:00-17:00

Exploring AI frontiers: GenAI live demo

In this webinar, Michael “Rocky” Rocktäschel, Expert Partner from diconium, will analyze the current state of generative AI. He will share insights into its present capabilities and future direction, equipping participants with the knowledge needed to make strategic and informed decisions. Together, you will evaluate how to effectively utilize AI’s potential, address risks, and take practical steps forward in the GenAI landscape.

Join the webinar to gain clear, actionable insights that will help you turn the potential of generative AI into tangible business outcomes.

CXM

• Language: English
• Date: 18.02.2025
• Time: 16:00-17:00

Mastering customer experience management

The webinar aims to highlight that Customer Experience Management (CXM) is a sophisticated strategy comprising a robust governance model, strategic guidance for crafting customer journeys, and specific data proficiency capabilities. As a participant you will gain insights into the general landscape of CXM and its mayor success factors, strategies for addressing its complexities, practical suggestions for initial implementation phases, and an understanding of the significance of customer experience data.

Don't miss out on this opportunity to broaden your understanding of Customer Experience Management (CXM) strategies.

CUBE

• Language: German
• Date: 21.02.2025
• Time: 15:30-17:00

Think holistically, act strategically, leverage AI: The diconium cube for seamless customer strategies

The webinar aims to showcase how the diconium CUBE bridges the gap between digital strategies and operational implementation. Through real-time demonstrations, participants will discover how this structured approach accelerates solution processes while optimizing outcomes both qualitatively and quantitatively. The CUBE integrates strategic business goals, operational initiatives, and customer needs into a unified framework.

As a participant, you will work interactively with the CUBE, gain insights into transforming requirements into actionable solutions, and learn through examples how complexity can be effectively managed by combining a methodical approach with AI. Don’t miss this opportunity to explore how faster and more precise results can drive success in your initiatives.