How to grow digital commerce without disrupting your dealer network
Joining the discussion, STIHL USA will share lessons from its marketplace transformation and how it supports a large dealer network while improving the customer experience.
The session will cover key decisions brands need to consider, including marketplace strategy, target architecture, partner and dealer onboarding, operating models, fulfillment integration, and the role of commerce platforms as a foundation for future agentic commerce use cases.
Get to know your speakers
Dickel Sooriah
Bindhu Eduru
Rob Jenson
This webinar is ideal for you if
- You are a retail brand or manufacturer selling through dealers, distributors, or channel partners.
- You want to grow digital commerce without weakening partner or dealer relationships.
- You are evaluating marketplace models to improve assortment, availability, and fulfillment across a complex network.
- You need to connect commerce, marketplace operations, and fulfillment into a more scalable operating model.
- You want to prepare your commerce ecosystem for future AI and agentic commerce use cases.
01
Understand where marketplace models create value.
For manufacturers and retail brands with dealer, distribution or partner networks.
02
Learn the strategic and operational decisions.
Behind a marketplace transformation, including architecture, partner, onboarding, adoption, and day-to-day operations.
03
Take away practical lessons.
From real-world marketplace implementations, including STIHL USA as a case study.
Diconium is a global tech company and end-to-end partner that builds, runs, and scales intelligence across the commerce value chain. With over 30 years of experience and as part of the Volkswagen Group, Diconium has a proven track record in building intelligent commerce ecosystems.