Salesforce AI
Deep Dive SEssion
Get-together | Stuttgart, March 27 | 5:30-8:30pm
Whether you're taking your first steps or you're ready to advance your journey with AI and agents, join us for a deep dive session and get-together.
Learn how to make the most of AI features and your current Salesforce setup to save time and enhance efficiently - especially focusing on Service Cloud.
The combination of AI and Salesforce Service Cloud enables a powerful and smooth collaboration between humans and AI agents across all industries and channels. The result: a seamless experience.
Learn how to maximize AI features in Salesforce Service Cloud to transform your customer service operations. Connect with peers and explore how AI can transform your daily operations.
What you can expect:
- Deep dive into AI solutions of Service Cloud which can revolutionize your customer service workflows.
- Experience a live demo of Agentforce optimizing practical Service Cloud scenarios.
- Learn how to tailor AI to your specific business workflows to boost productivity and strengthen customer engagement.
Agenda
5:30pm to 6:00pm
- Arrival/Get together with drinks
6:00pm to 7:30pm
- Welcome
- Status Quo Agentforce & AI
- Demo with use cases for Service Cloud
- Discussion and Q&A
from 7:30pm
- Networking and Pizza
